Shipping Policy

Shipping Policy

Thank you for shopping at GrateDeals! We strive to deliver your orders quickly and securely. Below are the details of our shipping process.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends/holidays) after order confirmation.

  • You’ll receive a shipping notification once your order leaves our warehouse.

2. Shipping Options & Delivery Times

  • Free Standard Shipping: 7–15 business days.

  • Express Shipping (if available): 3–7 business days (additional fees apply).

  • Delivery times may vary due to location or unforeseen delays (e.g., weather, customs).

3. Tracking Your Order

  • A tracking number will be emailed once your order ships. Use it to check status on:

    • Our website.

    • The courier’s tracking page.

4. Shipping Destinations

We currently ship to [list countries/regions], including all states/territories within [country/region].

5. Address Accuracy

  • Double-check your shipping address at checkout.

  • GrateDeals is not liable for undelivered/lost packages due to incorrect addresses.

6. Customs & Import Fees

  • Customers are responsible for customs duties, taxes, or fees in their country.

  • These charges are not included in your order total.

7. Delayed or Lost Packages

  • Experiencing delays? Contact us at saswatabusiness@gmail.com.

  • We’ll help track your order or arrange a replacement if lost.

8. Damaged Items

  • If your item arrives damaged:

    1. Email saswatabusiness@gmail.com immediately.

    2. Include photos of the damaged item + packaging.

  • We’ll review and offer a replacement/refund.

9. Questions?

Reach us at:
📧 saswatabusiness@gmail.com